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Job report ยท Town 'n' Country

JennAir ice machine leaking in Town ‘n’ Country

Undercounter ice machine leaking. Replaced the water pump with its sensor service kit.

$99service call, credited to the repair
90 daysparts and labor warranty
8 to 4Monday to Friday
$125commercial service call
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$99 service call, credited to the repair. $125 for commercial units. Or call (813) 822-5910, Mon to Fri, 8 AM to 4 PM.

Work orderApr 30, 2026
Area
Town 'n' Country
Unit
JennAir ice maker
Symptom
Undercounter ice machine leaking
Found
The water pump was leaking
Outcome
Replaced the water pump with its sensor service kit

Report by Sam Ralin, owner and senior technician

Corrosion at a leaking water pump outlet on a JennAir ice machine
Corrosion where the pump outlet was leaking.
Drain hose and clamp inside a JennAir ice machine
Drain hose and clamp checked during diagnosis.
Condenser coil and water valve at the front of a JennAir ice machine
Front panel off, condenser and water valve.

The owner of a JennAir undercounter ice machine had tried to troubleshoot a leak on his own before calling. The technician found the source: the machine's water pump was leaking.

The pump was replaced with the pump and sensor service kit made for that model, which restores both the pump and the sensor that tells the machine the water level.

Before you call about a leaking ice machine

  1. Check that the drain hose is not kinked and the drain is not backed up.
  2. Make sure the machine is level, front to back and side to side.
  3. Look for ice jammed against the door, which can push meltwater out.

If water still collects, the pump, a fitting or the water valve needs a technician.

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