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Job report ยท St. Petersburg

Hoshizaki ice machine not making ice in St. Petersburg

Ice machine stopped making ice. Replaced the circulation pump and recommended a full descaling and new water filters.

$99service call, credited to the repair
90 daysparts and labor warranty
8 to 4Monday to Friday
$125commercial service call
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$99 service call, credited to the repair. $125 for commercial units. Or call (813) 822-5910, Mon to Fri, 8 AM to 4 PM.

Work orderAug 5, 2026
Area
St. Petersburg
Unit
Hoshizaki ice maker
Symptom
Ice machine stopped making ice
Found
The circulation pump was not running
Outcome
Replaced the circulation pump and recommended a full descaling and new water filters

Report by Sam Ralin, owner and senior technician

Circulation pump in a Hoshizaki undercounter ice machine
The circulation pump that stopped running.
Scale buildup on a Hoshizaki ice machine evaporator
Scale on the evaporator, why descaling was recommended.
Hoshizaki ice machine bin opened for cleaning
Bin opened up for cleaning.

A Hoshizaki ice machine in St. Petersburg stopped making ice. On a cube ice machine, the circulation pump sends water over the evaporator plate where the cubes form. Without it, the machine cycles but no ice builds up.

The technician found the circulation pump not working and replaced it with Hoshizaki's pump and motor kit. He also recommended a thorough descaling and new water filters, because scale and an old filter shorten the life of the new pump.

Signs your ice machine pump is failing

  • Thin, cloudy or incomplete cubes before production stops
  • A humming or grinding sound from the lower section
  • Water not flowing over the evaporator during a freeze cycle

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Unit
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Symptom
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Found
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Outcome
Quoted a new pressure switch and auger bearing, plus descaling