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Job report ยท Riverview

Commercial ice machine shutting down at an assisted living facility in Riverview

Commercial ice machine kept going down, then coming back on after a minute. Replaced the harvest float switch.

$99service call, credited to the repair
90 daysparts and labor warranty
8 to 4Monday to Friday
$125commercial service call
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$99 service call, credited to the repair. $125 for commercial units. Or call (813) 822-5910, Mon to Fri, 8 AM to 4 PM.

Work orderOct 13, 2026
Area
Riverview
Unit
Ice maker
Symptom
Commercial ice machine kept going down, then coming back on after a minute
Found
A faulty harvest float switch was stopping the machine. The ice thickness float and a small leak at the water dump valve were also noted
Outcome
Replaced the harvest float switch

Report by Sam Ralin, owner and senior technician

Evaporator plate inside a commercial cube ice machine
Inside the ice machine, the evaporator plate.
Control board status lights on a commercial ice machine
Control board status lights during diagnosis.
Pump and water lines inside a commercial ice machine
Pump and water lines inside the machine.

The kitchen at an assisted living facility in Riverview called because its commercial ice machine kept shutting down, coming back after a minute and shutting down again.

The technician traced the shutdowns to the harvest float switch, which tells the board when the water level is right to start a harvest.

The switch was faulty and was replaced. He also noted two things for the kitchen to watch: the second float switch, which controls ice thickness, may need attention later, and there is a small leak from the water trough at the dump valve that can get worse over time.

For kitchens that depend on ice

  • Write down when the machine stops. A pattern helps diagnosis.
  • Keep the area under the machine dry so leaks are easy to spot.
  • Descale and sanitize on a schedule, at least twice a year.

Commercial service calls are $125, credited toward the repair.

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