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Job report · Lithia

Freezer not cooling because of a fallen ice maker funnel in Lithia

Freezer not cooling and leaking. Defrosted the freezer and the fan, and ordered the missing ice maker parts.

$99service call, credited to the repair
90 daysparts and labor warranty
8 to 4Monday to Friday
$125commercial service call
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$99 service call, credited to the repair. $125 for commercial units. Or call (813) 822-5910, Mon to Fri, 8 AM to 4 PM.

Work orderJul 23, 2026
Area
Lithia
Unit
Refrigerator
Symptom
Freezer not cooling and leaking
Found
The ice maker fill funnel had fallen off, so water ran down the back wall and froze the fan blade, motor and contacts. The ice maker on/off switch was also missing
Outcome
Defrosted the freezer and the fan, and ordered the missing ice maker parts

Report by Sam Ralin, owner and senior technician

Ice running down the back wall of a side-by-side freezer
Water from the fallen funnel froze down the back wall.
Ice maker assembly removed from a side-by-side freezer
Ice maker out while the freezer defrosted.
Ice maker back in place and making ice
Ice maker back in and making ice.

A freezer in Lithia had stopped cooling and was leaking. Inside, water had frozen solid in the freezer compartment, and ice was hitting the fan so it could not spin.

The source was the ice maker. Its fill funnel had fallen off, so every time the ice maker filled, the water ran down the back wall instead of into the ice tray. It froze over the fan blade, the motor and the electrical contacts. The ice maker's on/off switch was also missing.

The technician defrosted everything, including the fan, and ordered the missing parts.

Small part, big problem

If you see ice forming on the back wall of the freezer or around the ice maker, turn the ice maker off and call before the fan freezes.

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